Privacy Policy
Effective date: 1 January 2024
1. Information We Collect
We collect the minimum amount of personal data necessary to provide our services. This includes:
- Booking details (name, email, phone, payment method)
- Travel preferences and special requests
- Device and usage data (IP, browser, pages visited)
- Marketing preferences and communication history
2. How We Use Your Data
- Process and confirm bookings
- Send travel confirmations, updates, and invoices
- Provide 24/7 customer support
- Improve our website, products, and services
- Send marketing messages (only with your consent)
3. Sharing Your Information
We never sell your data. We only share it with:
- Trusted suppliers (airlines, hotels, car-rental agencies) to fulfill your booking
- Payment processors to complete transactions
- Regulatory bodies when required by law
4. Cookies & Tracking
We use essential cookies to keep you logged in, remember your preferences, and analyze site traffic. Optional marketing cookies are only placed with your consent and can be turned off at any time.
5. Your Rights
You may at any time request to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Export a copy of your data
- Restrict or object to certain processing
6. Data Retention
We keep your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, data is securely deleted or anonymised.
7. Security
We use industry-standard encryption (TLS/SSL) and maintain PCI-DSS compliance for all payment data. Access to personal data is restricted to authorised personnel only.
8. International Transfers
Your data may be processed in the United States or other jurisdictions. Wherever your data goes, we apply the same high standards of protection.
9. Changes to This Policy
We may update this policy occasionally. Any material changes will be communicated via email and posted on this page.
10. Contact Us
If you have questions about this policy or your data:
- Email: privacy@camelot-fr.com
- Phone: +1-804-365-8219
- Mail: Privacy Officer, P.O.BOX 301, VA 22965, USA